EPIKAR Digital Workshop

EN

Digital Process Management Technology: Digital Workshop System

Epikar’s digital workshop monitors the complete process from vehicle warehousing to shipping, tracking the status of service, vehicle location, and more to maximize efficiency in workshops and provide convenient, digitized service for the customers.

Enhancing Repair Shop Management Efficiency and Customer Service Quality: Non-stop vehicle management from entry to exit.
Service reservation, registration, consultation, and technician assignment on one screen.

Integrated Vehicle Monitoring.

Vehicle classification through VIN information matching maximizes
efficiency by separately managing asset vehicles such as rented /
demo cars and customer vehicles subject to service.
Schedule, warehousing, and overall management to check
overview, statistics, and progress of work for each vehicle.

Service Status
Camera and OCR for Incoming
Vehicle Monitoring.

From enter to exit, the camera automatically
recognizes the license plate to check the
vehicle’s location and status.
Realization of Digital Twin through the Optimized Platform.

Real-time monitoring and easy control on devices by
reflecting the field situation of workbay and parking
spaces on the digital twin.
Improved management efficiency significantly improves
the work process, reducing cost loss and reducing
customer latency.

Efficiency Enhanced by Intuitive Workbay Status.: Fast, powerful operations and collaboration tools
from job direction to car wash requests.

Understanding the Workbay at Once.

By understanding the availability of each section and workbay,
as well as the type of work in progress and scheduled
completion time for each task, efficient management of
schedule, sales, and assignment is provided.

Workbay
Timeline Interface to Provide the Best
Customer Experience

Vehicle maintenance history and customer history can be
managed through VIN information. This increases customer
satisfaction with contextual responses, even if the vehicle has
changed owners or if the customer has purchased a new
vehicle. Integrated history management across centers helps
anticipate and respond to the needs by checking detailed
history.

Carstock
Compatibility in Any Device.

Provides UI/UX optimized for various devices depending on
work characteristics and work environment.

DWS Multi Device
Intelligence in Communication.

Through notification features and task instructions through
the tool, real-time location, status and job collaboration of
requested vehicles are facilitated, reducing cost and
maximizing efficiency.

Service Status